customer story

How ETG Coffee achieved comprehensive compliance, leveraging minimal resources for data analysis

About the client

About ETG

ETG has developed into a global player with a presence in 48 countries, spanning six continents. The group has a diverse portfolio of expertise across various industries, encompassing agricultural inputs, logistics, food processing, energy, minerals and metals, technology and supply chain optimisation.

Company
ETG
Size
10,000+
Location
Amstelveen
Industry
Coffee
Solution
Verify
Meridia customer since
2024
The challenge

Limited knowledge about farmers posed a compliance risk under the EUDR

When the coffee department at ETG began developing farmer-level sustainability, they quickly discovered a significant gap: limited knowledge about their farmers posed a compliance risk under the EU Deforestation Regulation (EUDR). To mitigate this risk, they needed to collect and verify farmer data.

ETG's primary objective was clear—achieve comprehensive compliance, leveraging minimal resources for data analysis, so that resources could be deployed to have a field-level impact.

Compliance and sustainability

The department initially had limited visibility regarding the status of its coffee farmers.

Data validation

No existing systems or processes were available to efficiently validate critical farmer data.

Minimal human resources

Given the limited resources, the chosen solution had to significantly reduce manual workloads while ensuring accuracy and efficiency.

Anne van der Veen
Head of Coffee Sustainability

“Our trust in Meridia as an innovative and reliable organisation was essential. No matter how regulations or guidelines evolve, we needed a partner who could adapt and innovate alongside us.

For us, this was crucial—knowing that even if you start small, you’re working with a company that can rapidly develop solutions and follow a roadmap aligned with industry trends."

The solution: Meridia Verify®

ETG was looking for a partner who could adapt and innovate alongside them

The key features of Verify that addressed ETG’s needs included:

Public and commercial maps to prevent false positives

Verify allows selection of the best data source (commercial + public sources) based on context.

Existing partnerships and a harmonised approach

Meridia’s credibility was supported by the existing customers and its partnership with ICE.

Familiarity with Meridia

They already knew Meridia from land titling and recognised it as an innovative and reliable organisation. 

Anne van der Veen
Head of Coffee Sustainability

"Initially, onboarding involved just a small team, but we have since added five others, who receive dedicated training and onboarding support, making the onboarding process ongoing and smooth.

The Meridia team regularly asked about our priorities and suggestions, allowing us to help shape the development."

results

1. A uniform way of working

GIS teams can handle hundreds of data layers from different sources, and when someone is away, work can easily stall.

For ETG, Meridia prevented this risk, as Verify standardised workflows by guiding users through structured expansion tests, ensuring consistency.

results

2. Fast tool adoption

Tools like QGIS or ArcGIS require specific skills, which limit data access across the organisation.

Verify’s intuitive interface allows more people, including traders, to easily engage with spatial data, without complex scripts or specialist training.

GIS tasks don't get stalled when someone is away

Now, anyone on the team can perform essential tasks, making it easy to step in if someone’s unavailable. Critical tests are clearly defined, streamlining documentation and approval tracking.

Tool adoption by wider team

Verify makes it accessible and even fun for other departments to be involved in the process of engaging with spatial data without complex scripts or specialist training.

Improved efficiency

Although exact time savings are hard to quantify, Verify has clearly reduced reliance on GIS experts and improved overall efficiency.

Anne van der Veen
Head of Coffee Sustainability

"Over the past year, our confidence in Meridia as an organisation has proven to be true—numerous adjustments have been made that align well with regulatory developments and practical needs."

Book a demo to learn how Verify can support your business in becoming EUDR compliant.

Book a demo